Our dedicated team will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before purchasing. 

If you are not satisfied with the items you received, we are willing to arrange an exchange or a refund for you.

Please note that customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Bain de Mer cannot declare purchased items as a gift or list an amount that lower than the actual product price.