DELIVERY & RETURNS

DELIVERY

The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.

It normally takes 2-7 business days for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, national holidays, etc. We apologise in advance for any inconvenience caused by these delays and thank you for your patience.

Orders cannot be cancelled after they have been confirmed through our website.

BAIN DE MER is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.

A shipment usually takes 3-10 business days to arrive. Please feel free to contact us if you have any questions or concerns. 

ORDERS OVER 300 EURO - FREE SHIPPING

EUROPE - 19 EURO

INTERNATIONAL - 30 EURO 

Please note that the shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to an invalid address, the customs clearance procedures or other causes. Thank you for your understanding.

 

RETURNS

Please contact us at baindemer.returns@gmail.com to notify us.

RETURNS ARE ALLOWED WITHIN 14 DAYS UPON DELIVERY. RETURNS ARE ONLY ACCEPTED IF THE PRODUCT IS UNWORN, UNWASHED, AND IF THE SEALED LINK AND TAGS ARE STILL ATTACHED TO THE PRODUCT.

BAIN DE MER is not responsible for the shipping costs of your return or exchange item/s.

*Please note that the product must be returned unused, with sanitary stickers (applicable to all bottoms) and in original BAIN DE MER packaging including all tags. Refunds will not be excepted without the sanitary stickers still intact and unless the garment is unworn and in the same condition as when it was dispatched. Returns that are damaged, soiled or altered may not be accepted. 

For any further queries please contact baindemer.returns@gmail.com

 

EXCHANGE


If you wish to exchange an item, for another size or colour, you may do this subject to availability of other sizes and colours. You should follow the return instructions and return the item accordingly and re-order the new style separately.